What is the policy for returns?
We happily accept returns for all items not listed as final sale for up to 15 days from the date of your order on U.S. orders. To qualify for a return, the item must be in the condition you received it: unworn, unused, and with the original tags.
How can I exchange an item?
We facilitate easy exchanges for customers in the U.S. You can swap your product for a different size of the same item or choose a new product altogether. International customers are encouraged to place a new order for their desired item, as we currently do not offer exchanges outside the U.S.
Is return shipping free?
Return shipping is not included. Customers are responsible for the cost of shipping items back to us for refunds. Once we receive and inspect the returned item, the refund will be processed to the original payment method.
For international orders, return shipping costs may vary depending on the carrier and location.
What if my product is damaged or flawed?
We stand by our 100% money-back guarantee! If your item arrives damaged or flawed, we’ll offer you a full refund or a replacement at no extra cost. Contact our Customer Care team anytime at noureeminfo@gmail.com — we’re here to help!